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Local Hendersonville Tech

About Pie Bytes Mobile Service

Bringing workshop-grade diagnostics, hardware upgrades, and honest tech repairs directly to your home or office across Henderson County.

Doorstep Diagnostics Across Western NC

Pie Bytes was founded to eliminate the frustration of retail electronics repair. Customers are usually expected to disconnect a tangle of cords, drive across town to a storefront, and leave personal data on a shelf for weeks before hearing an estimate.

Instead, we arrive equipped with specialized diagnostic testing gear. If an issue can be resolved in your living room or office, we finish it on the spot. If it requires extensive bench testing or component replacement, we provide an itemized digital custody receipt before taking it to our local workshop.

Service Territory & Travel Limits

Our primary service territory covers a 15-mile travel radius centered in Hendersonville, NCβ€”including Flat Rock, Laurel Park, Fletcher, Mountain Home, and Etowah. Service within this zone is covered by our flat $15 travel fee ($45 total with initial 1-hour diagnosis).

For calls beyond our standard 15-mile radius (such as South Asheville, Brevard, Saluda, or Mills River), extended service is available on request with a transparent mileage travel surcharge quoted upfront.

πŸ›‘οΈ 90-Day Workmanship Warranty

Every bench repair, upgrade, and installation completed by Pie Bytes is backed by our direct 90-Day Workmanship Warranty. If a replaced component fails under normal operating conditions or our installation requires adjustment within 90 days, we re-diagnose and correct it at zero additional labor cost to you.

βœ“ What Is Covered All technician labor, cable reseating, operating system configurations, and physical hardware components installed directly by Pie Bytes.
βœ• What Is Excluded Subsequent accidental drops, liquid spills, physical abuse, lightning or electrical surge damage, or software modifications made after handoff.
πŸ“‹ Manufacturer Warranties New components (such as Crucial, Samsung, or Western Digital SSDs) carry their full original 3 to 5-year manufacturer warranties in addition to our labor guarantee.

πŸ”’ Digital Custody & Data Privacy Guarantee

We treat your personal and business data with absolute confidentiality. When equipment enters our custody for bench diagnostics or drive cloning, you receive an instantaneous digital intake receipt documenting device condition, serial numbers, and agreed scope.

Zero Browsing Policy Technicians never inspect, copy, or browse personal photo libraries, documents, emails, or browser histories without explicit consent for migration.
Bit-for-Bit Cloning When upgrading drives, non-destructive sector-level cloning preserves existing passwords, layouts, and desktop software without cloud exposure.
Custody Receipts Every intake and return is timestamped and logged directly in your Customer Portal with verifiable custody tracking from start to finish.
Schedule Your Doorstep Assessment ($45 Flat)